Customer Testimonials

The rervice rep was very knowledgeable and helpful, fully explained what was going to be done.

Rob Henderson was wonderful! Extremely helpful with the purchase of my new truck! It was more like getting help from a friend rather than an employee. 😀 100% satisfactory all around Rob in finance was also great-made the experience enjoyable and there were some good laughs throughout the process as well.

Allie was amazing and made everything super easy!

Everything was great and I drove off in my dream car ❤️

The service was performed promptly, the vehicle was washed, and the front seat areas were vacuumed.

My experience was pleasant. The staff was courteous, respectful and friendly. Nick’s demeanor was very professional as usual. The waiting room was comfortable and the atmosphere was inviting. The aforementioned comments entail some of the reasons why I continue to trust Jeff Schmitt for service to my Nissan Sentra.

Alyx was very nice and professional. He kept me informed through text messages of my vehicles repair progress and when it was done.

Luke is amazing! He was able to find me my perfect car. I couldn't be happier 🙂 Ask for him if you stop by.

Alex was so helpful and made experience easy and stress free

I had a great experience at this dealership. Thomas and the rest of the staff were very helpful and made the car buying process as painless as possible. Would definitely recommend!

Everyone was very helpful and knowledgeable. They were all patient as I made my decision between all the great options available.

Everyone was amazing. Made me feel comfortable and we’re very friendly and helpful

Alyx went above and beyond to help me use a warranty plan that I had purchased in Virginia prior to my move to Ohio. Because of Alyx's commitment to excellence to customers, he saved me $1400 on an air conditioner compressor which the warranty will cover. That's a lot of money he saved this retired lady on a fixed income!!!! He gets a 1000% on his report card from me!!!! Thank you, Alyx!!!!!!!!!!!

Explained & kept me informed of the progress of my vehicle. In and out in less time then I expected.

Autumn was amazing and helped me a ton, this was my first time buying a car and she walked me through the entire process . She is simply amazing.

On July 5th I brought my 2009 Nissan Murano in to have it serviced for a future road trip. Alyx was my maintenance contact, and we went through what I wanted done. Alyx stated that they would do a complete check and do what was needed and nothing unnecessary to help me save on cost. Alyx had greatly impressed me at that point, considering the horror stories I have heard about dealer maintenance shops gouging customers with unnecessary repairs. Alyx's attention and professionalism to the customer was top notch. I then received my courtesy vehicle, a 2021 Nissan Murano SL. I ...

Service was fine-getting notified that parts for a 2019 were not in stock was surprising so had to leave car over rholiday weekend. Was disappointed in the Sentra that was given as rental car to replace my Maxima. It is a low grade car & previous user's paperwork with all his personal information was left in the car. Next time I expect an equivalent rental to what I drop off.

The team jumped through hoops to get me into a vehicle that would fit my family’s needs and in my very tight time frame.

Nice people

One of the least painful car dealership experiences to date. Caleb in sales was awesome! He was pleasant, patient, and thorough through out the entire process, including following up with me a few days post purchase. He was able to answer all my questions and at no point felt pushy or made me feel rushed. Rob in finance was the same way! The F&I process and their digital tools made signing docs a breeze. I really love my new car and would absolutely go back when it's time to lease or buy the next one.

I love my new car!! Well, new to me anyway 😁 Autumn W was very helpful and knowledgeable throughout the whole process. Even though I was buying a used car, she made me feel like I was just as important as someone spending the big bucks on a new model. She even made sure it was sparkling and full of gas before I left. My family has been a customer of Jeff Schmitt for several years and we will definitely be back. The only reason I’m not giving the 5 starts is because they only had one finance manager available and ...

Very kind and knowledgeable staff. Answered all my questions and were very patient. Great customer service across the board and overall good environment. Would definitely recommend to others.

Easy to deal with great buying experience

Awesome experience

Awesome experience, great team!

The best if the best! Quincy Drake! I will be seeing him for all my future car needs. Straight up no hard pressure sales. Looking for a car? See Quincy Drake!! He will do you right! Please check out Google Map for another review about Quincy I have more details. He is the best in the business!

I went in for oil change and tire rotation. The technician advised I needed two other services that were out of my budget for this trip. He offered a solution that was acceptable. The service was done very quickly. The waiting area was very comfortable.

Autumn Woodward was our sales associate. She was extremely courteous and very helpful. Never felt pushed and explained any questions asked. Excellent employee!

From walking in the parking lot, on time communication, the made purchase and follow up, Robert H. was top notch in these areas. Rob T. panned out good, as well. I am truly enjoying the decision that I made.

Got my first car from Jeff Schmitt Nissan a little over a week ago. Autumn Woodward was very helpful and very easy to get in contact with while making the decision.

Alyx was super helpful, informative and explained everything in detail. Amazing customer service!

Satisfied

So blessed to meet such wonderful employees that went out of their way to see our needs werd met.

Excellent service. Beat my expectations for time. Couldn't ask for any better service than from Alyx.

Colton, the Manager, Service Department and especially the Business Manager were all the best and Top Notch, cannot stress that enough.

Nick was very courteous and extremely knowledgeable. He answered every question I had and made the process very smooth. Thank you Nick!

Everyone was very friendly. Jeremy was very knowledgeable about the automobile that we test drove and purchased.

Caleb and Rob was very helpful and professional, there make my time very pleasant and comfortable.

George called me and they will reimburse me for my DL that was misplaced accidentally in the showroom. HE ALSO WANTS ME TO RUN ALL OF MY GAS OUT AND THEY WILL FILL THE TANK OF MY NEW NISSAN NV200! I RECCOMEND GOING AND SEEING George, Jeremy, Steve & Adam. They will take care of you from the beginning to the end of your purchasing process.

Bought a new Rogue! Great experience!

I came with my husband and three kids to see the Nissan Rogue Sport. Automn Woodward was there every step of the way till we get our vehicle! She was so patient with us and imagine with three kids ages 5-3-3 running around the sales office! I would also like to thank Manager Rob in helping us get the best of the best deal! You guys are awesome! Everybody planning on getting a car should meet the both of you. Thank you again! Thank you Team Nissan

Autumn Woodward was my sales rep on both car purchases. She did and outstanding job all along the way. I highly recommend her when looking for a car.

When I was in the market for a new car a friend recommended this dealership. I love Nissan’s but dread the hassle and pressure that comes along with buying a car. I can’t even begin to express my gratitude working with Autumn Woodward. She was so helpful, compassionate, and not pushy at all! I told her what was most important to me in finding a vehicle despite my circumstances and she exceeded my expectations!! She also was very knowledgeable and personable. I highly recommend Jeff Schmitt Nissan, ask for Autumn 😉 she will make the buying process so easy ...

Had a very good experience today at Jeff Schmitt Nissan with the salesperson that worked with me. Autumn Woodard is a real pro and very knowledgeable about the Nissan line of cars. I felt very comfortable talking about the car I had a test drive in. I would strongly recommend her as your go to when you go to Jeff Schmitt for a automobile!

Honest and easy to work with

Had a very nice experience trading in my vehicle for a used Nissan Murano. Caleb K. worked with me and helped to negotiate a fair trade-in price and purchase price. Special shout out goes to the finance guy Rob T. for going above and beyond in helping me with a seperate insurance issue as well as getting me affordable coverage on the car. Truly the definition of going above and beyond!

Autumn Woodward is the best saleswoman i ever dealt with I’ve had a few car buying experiences she’s by far the best!!! Autumn took her time with me even rode to a different dealership to get the exact vehicle I wanted she’s real knowledgeable and I can tell from the beginning she’s not in the business for the wrong reasons overall a great experience she even check up on you the next day and weeks after to see if your enjoying the vehicle

Great service, great communication, great job on our vehicle... will definitely return if/ when we need other work done!!

So glad we had Autumn Woodward to help us through the car buying process! She was polite, professional, answered all my 1000 questions, reliable, patient and just really the best car saleswoman I have ever worked with! She’s AWESOME!!

Very nice very helpful very clean even the bathroom was super nice everybody was so helpful and helping me find a nice mirror car within my budget

Rob Henderson was AMAZING to work with! Very attentive & worked hard to answer all my questions and complete requests! 10 of 5, would recommend Rob for your car sale needs!

It was such a pleasure purchasing my Fiat from this Jeff Schimitt Nissan dealership Daniel the Manager Autumn our sales consultant And Rob the financing manager all made our experience awesome! Worth the Drive!!! Thanks so much!!

Shelby was great, she was professional and explained everything clearly

I visited several dealerships in the 60 mile radius. The customer service and overall buying experience was highly professional. I have been part of the buying process for three vehicles in the last three years, and this was by far the easiest and most friendly of all three.

I met with Allie today and she was an awesome sales representative! She was very attentive to what I was looking for and met all my expectations! She was very patient even with my kids being full of energy! I would recommend this location to anyone!!

I met and talked with Jim and he did a really good job explaining the car I was looking at. He made sure I could test drive the car sooner than what I was supposed to.

I had an extremely pleasant experience. It was my first time at that specific Nissan dealership. Jake took very good care of me. He explained all of the possible ways that things could pan out as far as my transmission is concerned. He set all expectations for the financial aspect of it all too. He did an excellent job with keeping in contact with me and keeping me up to date on what was going on with my car. Any questions I had he was able to answer and the one he couldn’t he found out the correct answer ...

The service coordinator I worked with was great. I wasn’t expecting a loaner vehicle but they had one ready for me.

Wanted to give a shout out to Autumn Woodward. Thank you for your help with the purchase of our new 2021 Nissan Rogue. I would recommend you to my friends and family.

I’ve always been taken really go care of every time I come here. This is why I keep coming to this dealership! Keep up the great work!

I recently bought a preowned truck from Jeff Schmitt Nissan. The entire experience was quick and easy and everyone I interacted with was genuinely positive and helpful, especially Rob Henderson the sales person I worked with on the purchase. During the process I never felt rushed or pressured into anything. Rob took time to explain the entirety of the inspection points their certified vehicles go through as I was keen to understand the standards that the cars and trucks were held to. I would certainly recommend working with him if you are in the market For a vehicle.

Done quickly, thoroughly and correctly.

Oil change and tire rotation. Very reasonable and fast service

I had an amazing experience working with my salesman Colton Thatcher and his Manager Mario McIntosh. I'd definitely purchase from them again.

Was a good time

Always professional, nice, and good on time.

I recently bought a Nissan Sentra SR and they had the most quality customer service and I had test driven many other cars at other dealerships. Shout out to Salesman Robert and especially Luke for helping me through the car buying process, and also thanks to Robert in the Finance department.

Honestly it’s too good too explain! Very happy with customer service and my car! THANK YOU

Autumn was by far the best and was so easy to work with. I would highly recommend going to her for your car buying needs. Not only did she work with us, but she went above and beyond. We couldn’t have done it without her and the Jeff Schmitt Nissan team! Thanks again, Autumn!

Rob Henderson made buying our Rogue very pleasant and easy. Thank you Rob and Jeff Schmitt Nissan!

Robert was very helpful in getting us what we wanted!

Just bought a certified 2020 Murano. It's a great vehicle! Billy was a very good at guiding us through our needs. The whole process was very quick and enjoyable. This is the 3rd Nissan we've purchased from Jeff Schmitt in Beavercreek and we've never had a bad experience yet. Their certified vehicle program is an excellent way to purchase what is essentially a new vehicle at a great savings!

Had me in and out in no time, and quickly followed up to ensure I was satisfied with the services performed.

Purchased a Nissan Kicks from Jeff Schmitt Nissan. Mario McIntosh was a delight to work with and Billy Grimes, Rob T and a few other guys (I forget their names) were incredibly helpful and easy to work with. Bottom line I love my car and feel great about my deal. No high pressure, no locking you in a room ... just friendly people trying to get the best deal possible. Highly recommend. Great car buying experience!

They were great

Got new Rogue 2021 Platinum and my husband purchased 2021 Rogue Premier. Both extremely happy with vehicles and especially with customer service and Mario and Jeff and Shawn.

Autumn was an awesome salesperson! Would recommend her to anyone. No pressure, easy process, no BS. Car was exactly what I wanted, and was in perfect shape.

Just wanted to say thank you to Autumn Woodward who greeted us at the door and started working with me right away. She stayed with us through the entire proccess, and checked with us regularly if we needed anything at all. A BIG thank you for the staff that worked to get me into the vehicle I needed and wanted. Will recommend Jeff Schmitt to anyone looking for a car. Thank You!!

I have purchased a vehicle from Mario for over 10 years now! Also from George too. All of my vehicles they have made sure it was good fit for me and the style I would like. I have sent my family to Mario and George. Jeremy and Mario helped me this time with this purchase and even the finance guy helped. I’m a loyal customer at this location. It’s supreme great customer service and they make me feel like royalty when I walk-in on site. I highly recommend.

Steve Glenn was Awesome, very courteous and knowledgeable about the Vehicle I was interested in.

Thanks for fixing my car!

my service represantive was Jake , very knowlageble individual and he informed me all the steps of the service,the service area was very nice counfartable,coffe provided over all i am very impress with the service and definatly i will be back. good job Jake

Drove from Delaware, OH to see a car. Tried working with several dealerships in the Columbus area to no avail. Worked with Jeremy and Mario-they were great; very courteous and friendly! Got exactly the deal I wanted on my beautiful Nissan Murano Platinum Edition. Jeremy took extra time explaining all the many features of the car and even set up my bluetooth. I would highly recommend them and will buy another car from them in the future.

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The Jeff Schmidt Auto Group has a WOW factor when it comes to customer satisfaction. Damon Smith met my wife and I with a friendly and honest personality. He made us feel comfortable and relaxed. Negotiations went smoothly and every expectation was met. The sales manager, Sam Allen, worked closely with Damon to get the deal completed. I would definitely do business with this company again and challenge others to find a competitor that can top this WOW factor firm.

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