Customer Testimonials
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We feel good about the service that we provide. But, we don’t know how you feel until we ask. Let us know what you thought about your interaction with our dealership.
Jeff Schmitt Nissan is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
The staff was great they did a transmission flush and also hooked up the truck to make sure no code errors showed up since the truck was making a loud noise. They answered all of our questions and got the job done fast. The noise is now gone after the flush. You have a great team!!
Being a new vehicle was surprised to have transmission issues and was a little riled I would like thank Alyx! "hope I spelled that right '' for having patience with me , people like this person are a credit to your company and why I will be back !
Robert H was super friendly and helpful. Helped me pick a good car and one that fits my butdget. Recommend him for your car purchase needs.
The oversell of unbelievably expensive warranty plans spoiled the otherwise exceptional experience. The idea that a $31,000 vehible should have an "add on" set of warranties costing over $6000 is absurd. If your product sucks so badly that I am at significant risk of extremely costly repairs, then improve the reliability of your product. Don't ask me to pay 120% of the quoted price of the vehicle because it's not reliable. Also, if in fact your repair labor rates are at $160/hour I would like to see a breakdown of those costs. The profit margin must be ENORMOUS. This ...
Autumn was amazing with helping me find the right vehicle that met all my wants and needs ! Highly recommend her . Nick was great as well both patient and understanding , and wanted to make it the best experience possible and it was awesome Love the Rogue !
I got a great experience working with both Autumn and Robert, helped me choose the right vehicle and got me a 2023 Nissan rogue! My first ever brand new car I am so excited haha their positive attitude and being very professional was greatly appreciated! I do recommend to work with these peeps if your looking for a vehicle 🙂 THANK YOU! Autumn and Robert you guys are awesome 👍😎
Jeremy went above and beyond to help me select the perfect car. I appreciate his professionalism and knowledge. I highly recommend Jeremy and the staff at Jeff Schmitt Nissan.
Autumn was a pleasure to deal with and super helpful!
I wanted to give a special thank you to Jeremy, Matt and Nick for excellent customer service. They were patient, informative and treated my young daughter with respect. They also allowed me to be a mom and made me comfortable with the purchase and safety of her new Nissan Kicks. Could not have asked for a better experience for her first new car purchase.
Thomas was great! Very professional and knowledgeable. He was able to answer all questions and helped us choose a car that worked with our budget and met our needs. The finance department was great too! Worked a little extra to make sure we got the best rates.
Awesome communication and customer service!
Just purchased a 2024 Pathfinder. Everyone was very professional and the process was the easiest I've had obtaining a new vehicle.
I want to say something about Thomas and Robert. They were easy to work with and made sure I was happy with everything; I did not feel pressured during the process! This also helped with my decision. Thanks again!
Nick helped me to save money by looking over the paperwork from my last car loan. Joey set up the app on my phone when I couldn’t figure it out. Dan helped me with moving things quickly. Scott Martin went over and above. He answered every question I had. Plus he made the whole process easy, quick and painless. A+++++
(Translated by Google) kindness I lost my wallet. The staff found thank you so much (Original) 친절함 지갑을 잃어버렸는데. 직원분이 찾아주셨다 너무너무 감사합니다
My experience at Jeff Schmitt Nissan was everything i could have hoped for and more! My sales rep was Colton and he did everything in his power to make sure I was comfortable with everything that was presented to me. I also got to met with sales manager Matt and finance manager Nick. They both, were great! I was able to get to a payment that I wanted and the CAR I WANTED!!! They were not pushy at all! I would 100% recommend anyone to come to this Nissan dealer! If you do, definitely ask for Colton!
The gentleman at the sale was amazing and at the finance also.
Very great experience in buying out car!
I thought buying a brand new car would be so stressful. Turns out i was wrong! Autumn was so helpful with everything and it made the entire process go so smooth.
We had a wonderful experience! Autumn was extremely helpful with everything. This is now my second car she has helped with and we couldn't be happier 😁😁 10/10 recommend!!!
Thomas Moore and Rob Terrill were extremely easy to work with. Friendly, professional and very accommodating. Highly recommend both of them.
Very professional and pleasant staff
Always as expected fast and no complaints
I have been a loyal customer and came upon an impossible situation. Your employees jumped right in and made a bad situation great!!!!!! I can't thank you enough. It's refreshing when a customer feels the appreciation from a company they have been loyal to. Thank You!!!!!
Jeff Schmitt is my go to for Nissan sales, service and parts. I love this company and all of their staff. They make you feel like you're family as soon as you walk through the door. I have never had a bad experience yet. 4.5 Year's working with them.
Just purchased my second vehicle from this dealership. Staff is always nice and understanding. Caleb got me in the perfect vehicle for me. For sure recommended this place in the past and will continue to do so. #nissankicks2023
Amazing experience today....Robert H and Nick H are absolutely awesome guys, so helpful and such blessings!
Robert Henderson and Nick Hartley were AWESOME!!!
We purchased a new Nissan Kicks. Our sales rep Caleb was fantastic. He was knowledgeable and professional as well as just a very nice guy. Nick in finance also did all he could to get us the best deal available and we left very happy! I love our new Kicks!!
Jeff Schmitt - Beavercreek is one of the best car dealers. Sales and service - I highly recommended. Autumn assisted me with finalizing my auto purchase. I highly recommend Autumn, if you are ever in the market to purchase a vehicle. Autumn is exceptionally great, and will find solutions with clarity to finalize tough situations. The Beavercreek location has a great staff, friendly, and will take care of you with respect.
Go see Rob Terrill, great experience. Will send my friends and family.
Autumn and Rob were fantastic to work with. Couldn't be happier with my experience!
The experience at Nissan was awesome. Alyx Comley, the service tech, was great to work with. He made it easy to get the work done. I had a nail in my tire, and they had to put a new one on. I wasn’t able to go back the next day to get it as my daughter had a softball tournament in Columbus for the weekend. They provided a car for me to use until I was able to get back in town to pick up my car. Everything went smoothly, there were no problems, and the staff were all ...
Colton & Rob were completely awesome. They were not only extremely patient, but they were also really helpful, friendly, & knowledgeable. They were able to work with me & help me find the perfect vehicle. Any time I’ve gone too this dealership it’s always been a great experience. I would highly recommend them too anyone looking for a car.
Joey was awesome! Super helpful, kind, knowledgeable, experienced, and I'd recommend him to anyone.
I purchased a 2021 Nissan Titan Platinum Reserve pick up truck this week, which was the second vehicle in a row from Jeff Schmitt Auto Group. Working with Autumn was awesome as she is an excellent sales "consultant". She took an atypical, consultative approach and got me into the perfect truck for my needs. Autumn asked a lot of informed questions. I didn't feel like I was being "pitched" and there was not the typical pressure. Plus, after I bought the truck SHE called me to set up the removal of windshield tint which was part ...
It was great, staff were nice and helpful.
The experience was amazing! Autumn Woodward took are of me from the beginning until I drove my beautiful truck off the lot! She was very knowledgeable and kind during the entire experience! Ask for Autie if you need to buy any car/truck from Jeff Schmitt!!!
I was greeted promptly, and Tyler listened to what I was interested in buying. He took notes and went to the internet for a search. He gave me a water and offered snacks too. He came back with a couple of out-of-the-area Altimas, and I was interested in one of them. I gave them a deposit, and everything was set in motion. Tyler said it would be several days until delivery. The car was delivered sooner than expected and Tyler called me. We set up a time for the paperwork to be finished and he was waiting for me. Tyler ...
I was greeted promptly, and Tyler listened to what I was interested in buying. He took notes and went to the internet for a search. He gave me a water and offered snacks too. He came back with a couple of out-of-the-area Altimas, and I was interested in one of them. I gave them a deposit, and everything was set in motion. Tyler said it would be several days until delivery. The car was delivered sooner than expected and Tyler called me. We set up a time for the paperwork to be finished and he was waiting for me. Tyler ...
It was very professional and pleasant. We were well taken care of.
I recently purchased a Nissan Murano and had great customer service! Robert Henderson and Robert Terrill both worked together to meet and beat my expectations on my vehicle purchase. They define what customer service should be like! Thank you both again for making me feel comfortable and not intimidating! I LOVE my car!
All good
Wonderful experience. Able, Caleb and Nick all very knowledgeable about cars and Nissans. Highly recommend. I am on my third Nissan with this dealership.
I had great customer service from Autumn, George and Nick. Have always had great experiences with this dealership.
My salesperson was very helpful. She made my car buying enjoyable.
Jeff Schmitt was kind enough to give out a free complimentary cabin air filter due to the Canadian wildfire air pollution. This was a great perk from an outstanding business!
Kaleb was very helpful.
This is our second car purchased in Nissan. I’m satisfied with quality of service they’ve given and that is the reason we keep on coming back in this dealership.
Jeremy West and Matt Salyers and the finance guy; I don't remember his name but I will never forget his face. Jeremy helped me find the car I love and he called the other two guys to help make it happen. I was stuck in A SUV that I didn't want and a high interest rate as well as a loan that still had my ex husband's name on it. I felt stuck and these guys helped me get unstuck; with a car I love and a an interest rate, I love even more, as well as ...
Thomas Moore was exceptional and provided excellent service. Promote now!!!
Wonderful job done by everyone. Able, Caleb, and Nick did an awesome job of explaining everything and making sure we were comfortable with the car before we drove off in our new Nissan Rogue away. Love the car, love this dealership.
Outstanding service!
Fantastic Customer Service! Caleb and company were professional and respectful. They will get you the best deal possible.
I came in for my first service at 3000 miles. There were no problems and all the employees were friendly.
Me and my girlfriend were looking for a car for a good while for her. It took us a while because of the price range we were sitting at and Arlay Day made a long decision easy for us at Jeff Schmitt. Put us in a great 2014 Nissan Maxima and we love it. He made the experience of purchasing this vehicle fun easy and fast! Will definitely be coming back to him in the future.
Had amazing experience buying a new 2023 Rogue Platinum. They found the color in another state that I wanted and had it brought to them. They were so knowledgeable, patient with all my questions, and spent so much time going over all of the features on the car with me. A big shout out to Adam and Colton and rest of the team for everything!!! I am really enjoying my new ride!!
My salesperson, Arlay Day, was fantastic. He helped me find a car that was perfect for me and was very kind. He was able to answer all of my questions and really helped alleviate the anxiety I had about purchasing a new vehicle. He was very knowledgeable about my 2023 Nissan Altima SR and showed me all my cool little gadgets and how to use them. Very nice young man. Jeff Schmitt Nissan is one of the best.
Arlay sold my girlfriend her first on her own purchase car. The steps couldn't of been any simpler with Arlay. He's extremely helpful of finding the right car for someone who isn't sure of what they truly want to buy. Great gentlemen, very respectful, and overall great experience. You guys have to check Arlay out, you won't regret it!
Thomas, Matt and Nick were very kind and went above and beyond in making me comfortable buying my new car and Thomas did not miss a beat in explaining everything and making sure my safety came first in driving my car and learning all of its features! I will be back and sharing my experience with my friends!
Alyx was very kind . friendly and knowledgeable about what my car needed...his estimate on my wait time was spot on and he even had my car washed for me....very happy
My experience as a first time car buyer was excellent! Joey was so professional and answered all of my questions. The whole team was the best. I appreciated all the kindness and respect.
I have never down a google review ever in my life. Personally just takes too much time out of my day. And this is the first google review I have done in my 27 years of living. So I want everyone to really take notice of this review. Jeff Schmitt will be the ONLY dealership I will support in the local Dayton area. The hospitality and customer service is beyond the call of duty. I feel forever indebted to this dealership, I total my vehicle a week prior to my birthday. My insurance was going to stop paying for my rental ...
Autumn was a phenomenal sales representative. She jumped every hurdle that was put in front of her to get me the car I wanted. If I could give more stars I would!
We honestly had not thought of getting a Nissan we were not pressured into making any decisions. Caleb was fantastic and truly made the process so easy.
Excellent customer service and on target determination of problem with my car. Went above and beyond service expected by checking all my cars fluids and such for my long drive.
Quick, love the video that shows under the hood. No pressure to commit to anything now.
I think when most people go to a dealership to get a car they are always a bit leery of being taken advantage of, salespeople not being completely honest, things not explained clearly, being coerced or prodded to buy, etc.etc..This is definitely not the case at Jeff Schmitt. From the time I walked in the door to ask about a car I had seen online until now, two weeks later when I am still calling to ask about different things on the car I bought, I have been treated like royalty! As an older woman, I am used ...
They always get me out rather quickly. Nice employees.
Caleb was very congenial, helpful and attentive to our needs without being overly 'pushy'.
Excellent staff. A truly great buying experience
Good service and decent selection of vehicles.
Jeremy is awesome! He helped us get into the truck that fits all of our needs and Adam(I think) got us taken care of financially. They are so friendly, personal, and professional. We will definitely be back!
was met by Robert Henderson immediately on arrival at dealership. Robert was very courteous, friendly and interested in what my automotive interests were. He showcased three different units and thoroughly explained all features and options. After a test drive, I decided to purchase the vehicle. Robert walked me thru the service department, introduced me to the service rep's and offered second drive service. A great, painless buying experience! Thank You Robert!
Wonderful experience
My check engine lite came on. Got an appointment for the next day. When I dropped it off they offered me a loaner car. They had my car fixed within a few hours. I was very happy with the sercice
Not an accurate estimate of time to complete repairs. was told 2-3 hours but took 5 1/2. At 11am was told 30-40 more minutes, but took another 90 minutes. Generally friendly staff and nice waiting area. Got a call after completing this response and they gave me a free oil change and tire rotation. Much appreciated!
Great sales experience. Colton was a very knowledgeable salesman.
They fixed my car and it was cheaper than expected. Love saving money!
They had some nice-looking cars. The sales team was very professional.
Robert H was an AMAZING salesmen! If I could give him 100 stars I would. I felt very comfortable the entire time I was there. He explained everything in full detail and made the process super simple. highly recommend going to Robert for anything car related!!
Salesman was very straightforward, excellent communication. Got me out of the dealership in the time promised. no hidden fees.
Knowledgeable, friendly staff. Very pleased!
Great, fast service. Easy to get the shuttle back and forth to my home! Always a good experience I have used nothing but this dealership since I bought the car in 2014. Never used anyone else for regular service!
Always friendly, competent services and prompt.
Great car deal and efficiently expedited paperwork for a quality, comfortable and smooth driving new Nissan Rogue!
We arrived at 9am on a Saturday and were out the door by 11:30am with the car we saw that day! In all of my years of purchasing vehicles, this was the easiest, quickest and most painless car purchase I’ve EVER experienced! Truly exceptional service from everyone, especially our salesman Joey Harnish. He took the time to look for cars based on our list of requirements, made suggestions, was kind, extremely helpful & knowledgeable and didn’t pressure us at all. Joey went above and beyond to make sure we were within budget and didn’t have to “just ...
Our experience with the staff at Jeff Schmitt Nissan in Beavercreek was hands down, the best car buying experience we have ever had! All of the staff was kind and courteous and very helpful. Our salesperson, Caleb was awesome. He was very knowledgeable, thorough, engaged and was the driving part of making our experience as good as it was. He met us as we got out of our vehicle, and it was smooth sailing all the way through the purchase. Nick, in finance made the process effortless for us. No haggling. Completely anxiety free dealings. The manager, George, made it ...